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Terms & Conditions
Effective January 22, 2025
Welcome to Poppy and Rose Apothecary! By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our website.
General Information
Business Name: Poppy and Rose Apothecary
Location: Wilsonville, Oregon, USA
Contact Information: katie@poppyroseapothecary.com
Acceptance of Terms: By accessing or using the Poppy and Rose Apothecary website, you agree to comply with and be bound by these Terms and Conditions.
Product Information
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Accuracy of Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, due to the handmade nature of our items, some variations in appearance, color, and scent may occur.
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Intended Use: Our products, including yoga mat sprays, calming mists, aromatherapy tinctures, and crystal-infused candles, are designed for personal use. We provide recommendations on usage, but are not liable for improper use.
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Product Availability: We make every effort to ensure that products are in stock and available for purchase. However, we cannot guarantee availability at all times. If you are interested in commissioning a larger order than our inventory offers, please contact us directly.
Order Terms
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Payment: We accept payment through credit card, GooglePay, ApplePay, and PayPal. All payments are processed securely at the time of checkout.
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Order Acceptance: All orders are subject to acceptance by Poppy and Rose Apothecary. We reserve the right to cancel or refuse any order at our discretion, including orders that violate these terms.
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Pricing: All product prices are listed in US dollars and are subject to change without notice. Prices will be confirmed during the checkout process.
Shipping & Delivery
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Shipping Policy: We offer shipping to domestic U.S. only at this time. Shipping fees will be calculated at checkout. We aim to process orders within 1–3 business days.
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Delivery Delays: While we strive to ensure timely delivery, Poppy and Rose Apothecary is not responsible for delays caused by third-party couriers, such as postal services or shipping carriers.
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Shipping Errors: Please verify your shipping information at checkout. We are not responsible for incorrect or undeliverable addresses provided by customers.
Returns & Refunds
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Return Policy: Please refer to our detailed Return Policy for instructions on returning items.
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Refunds: Refunds are processed according to our Refund Policy. Please note that shipping costs are non-refundable.
Intellectual Property
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Ownership: All content on this website, including text, images, logos, graphics, and product designs, is the property of Poppy + Rose Apothecary and is protected by copyright, trademark, and other intellectual property laws.
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Usage Restrictions: You may not use, reproduce, or distribute any content from our website without written permission from Poppy and Rose Apothecary.
Liability Disclaimer
Product Use: By purchasing and using our products, you acknowledge that Poppy and Rose Apothecary is not responsible for any allergic reactions, injuries, or damages caused by the improper use of our products. Always follow recommended guidelines for use.
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Candle Use Terms:
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Burn candles within sight. Never leave them unattended.
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Be aware of dried petals or other decorations in the wax. As the candle burns, they may shift or ignite—monitor the flame closely.
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Keep away from flammable materials, children, and pets.
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Trim the wick to 1/4 inch before each use.
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Burn on a stable, heat-resistant surface. Avoid drafts.
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Do not burn for more than 4 hours at a time.
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Stop use when 1/2 inch of wax remains.
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Extinguish with care—never use water.
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Topical Product Use Terms: Our products are intended for external use only. Please follow the instructions carefully to ensure safe use. By using our products, you agree to the following terms:
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Avoid contact with eyes: Do not apply near the eyes or mucous membranes. In case of contact, rinse thoroughly with water.
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Do not use on broken skin: These products should not be applied to open wounds, cuts, or irritated skin.
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Patch test before use: We recommend performing a patch test on a small area of skin before using any new product to check for allergic reactions or sensitivities. Apply a small amount to an inconspicuous area and wait 24 hours. If irritation occurs, discontinue use immediately.
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Discontinue if irritation occurs: If any irritation, redness, or discomfort develops during or after use, stop using the product and consult a healthcare professional.
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Keep away from children: Store all products in a safe place, out of reach of children. Some ingredients may not be suitable for children, and supervision is recommended.
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Allergen warning: Products may contain traces of tree nuts, essential oils, or other allergens. Please review the ingredient list carefully if you have allergies to ensure the product is safe for you to use.
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By following these guidelines, you can enjoy the benefits of our products safely. Always consult a healthcare provider if you have concerns or pre-existing conditions that could be affected by the use of these products.
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Website Use: While we strive for accuracy, Poppy and Rose Apothecary is not responsible for any errors, inaccuracies, or omissions on the website, or any damage caused by accessing or using the website.
User Obligations
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Accurate Information: You agree to provide accurate, current, and complete information when placing an order.
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Prohibited Activities: You agree not to engage in fraudulent, harmful, or unlawful activities while using our website. You may not interfere with the operation of our website or engage in activities that could harm or damage it.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Oregon and the United States of America. Any disputes related to these terms will be subject to the jurisdiction of the Oregon or Federal courts
Amendments to Terms
Poppy and Rose Apothecary reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website after such changes, you accept the revised Terms and Conditions.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: