Privacy Policy

1. Information We Collect

We collect personal information that is necessary to process your orders and provide a personalized experience. This may include:

• Personal Information: Name, email address, shipping address, and phone number.

• Payment Information: Credit card details or other payment methods.

• Website Usage: Information about how you interact with our website, such as IP address, browser type, and device information (as described in our Cookie Policy)

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2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders, including sending confirmation emails and shipping notifications.

• To improve the functionality and performance of our website.

• To personalize your experience, such as remembering your preferences for future visits.

• To comply with legal obligations (e.g., accounting and tax records).

 

3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption for sensitive payment data and securing our website with SSL (Secure Socket Layer) technology.

 

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following situations:

• With third-party service providers who assist in processing payments, shipping orders, and improving our website functionality (e.g., payment gateways and delivery services). These third parties are only provided with the information necessary to complete their tasks and are obligated to protect your data.

• As required by law, such as in response to legal requests, subpoenas, or regulatory investigations.

 

5. Cookies and Tracking Technologies

As explained in our Cookie Policy, we use cookies to improve your experience on our website. Cookies help us analyze how visitors interact with our site, remember your preferences, and personalize advertisements based on your interests.

 

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as completing your order and complying with legal obligations (e.g., tax records). After that, your personal data will be securely deleted.

 

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Update: Correct any inaccurate or incomplete information.

• Delete: Request the deletion of your personal data, subject to legal requirements.

• Opt-Out: You can manage your cookie preferences through your browser settings or opt out of personalized advertising.
  To exercise any of these rights, please contact us at: katie@poppyroseapothecary.com

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.”

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: katie@poppyroseapothecary.com

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